If you wish to make a return or exchange, you will have to redirect the parcel at your expense to
571 rue Herbeuse
76230 BOIS GUILLAUME
You have 14 days from receipt of the order to request your refund which will be made by bank transfer.
The return will be accepted in the following cases:
Conditions of acceptance of the return
|Creation was on sale||No|
|Creation has been customized||No|
|The creation was used||No|
|Creation arrived damaged||Yes|
|The creative does not conform to the order||Yes|
|The creation is not suitable||Yes|
For any exchange, thank you to indicate in your shipment, the pattern and the desired creation in exchange. In the event of a difference in price, please attach a check for the amount of the difference. In the opposite case, the overpayment will be given back in the form of a purchase order.