If you wish to make a return or exchange, you will have to redirect the parcel at your expense to

Colbeau
571 rue Herbeuse
76230 BOIS GUILLAUME
FRANCE

You have 14 days from receipt of the order to request your refund which will be made by bank transfer.

The return will be accepted in the following cases:

Conditions of acceptance of the return

Creation was on sale     No
Creation has been customized   No
The creation was used   No
Creation arrived damaged   Yes
The creative does not conform to the order   Yes
The creation is not suitable   Yes

 

For any exchange, thank you to indicate in your shipment, the pattern and the desired creation in exchange. In the event of a difference in price, please attach a check for the amount of the difference. In the opposite case, the overpayment will be given back in the form of a purchase order.